Fix Error RH-01 in Google Play: Retrieving Information from Server

Posted on

Recently, there are many the users of Android report that they get the error RH-01 in Google Play: Retrieving Information from Server. That error occurs when they try to install or update apps from Google Play Store. What is the error RH-01? It is one of the common problems in Google Play Store that affects custom ROMs.

Do you ever get the error RH-01? If you get the error RH-01 you do not be panic because there are the methods to fix it. Well in this article we will share you the methods to fix the error RH-01 in Google Play. You can see its methods in the text below.

Method 1: Set the Correct Date and Time of your Android Device.

  1. You have to go to “Settings”.
  2. Then please select “Date and Time”.
  3. Afterwards you have to check if the Date and Time on your device is correct or not.
  4. In a case, if you have set Automatic Date and Time feature, please turn it off and you can set the correct date and time.
  5. Then set the correct time zone that applicable in your region.
  6. The last you can save the changing.

Method 2: Clear Cache and Date of Google Play Store.

  1. You have to go to “Settings”.
  2. Then please select “Application Manager”.
  3. After that you can tap on Google Play Store.
  4. Next please tap “Force Stop”.
  5. Then tap “Clear Data” and “Clear Cache”.
  6. The last you can try to download the app again from Google Play Store.

Method 3: Re-add your Google Account.

  1. You have to go to “Settings”.
  2. Then please tap on “Accounts”.
  3. After that you have to select “Google Account”.
  4. Next you can choose to “Remove Account”.
  1. Then you have to restart your Android device.
  2. Nowadays you can re-add your Google account. To re-add your Google account, first you have to go to Settings, and then please select Account. Next you can click on Google Account and the last please select Add an Account.

Method 4: Flash Gapps.

To fix the Error Retrieving Information from Server, Flash gapps is one of the best solutions. Actually, at some of custom ROMs it does not come with Google services. Therefore to fix it, you need to flash gapps by using a program such as Clock Work Mod. By the way, do you know how to flash gapps in Clock Work Mod? If you do not know its method so you can search from the internet the method to flash gapps in Clock Work Mod step by step.

Method 5: Restart your Android Device.

Restarting the Android device is one of the methods to fix the error RH-01 in Google Play: Retrieving Information from Server. In a case, there are many people who use this method to fix the error RH-01. So, you can try to restart your Android Device.

Leave a Reply

Your email address will not be published. Required fields are marked *